The player from India has asked for a withdrawal lower than two weeks prior to publishing this criticism. Following the investigation The very fact has arrive at light the player had utilised other person's payment strategy, so their deposits ended up refunded. Hence, the criticism has become turned down.
I deposited €20 funds and I am unable to withdraw it. It claims that I have to Perform them while no other very similar web site has this restriction.
The Complaints Staff extended the reaction time with the player to deliver required information and facts but in the long run, the criticism was rejected resulting from a lack of conversation from your participant.
Too great to get real...and yes it truly is. It pays without difficulty promptly without the need of KYC and when KYC is necessary to withdraw Considerably income, the method is in excess of right after 5 minutes.
The participant from Brazil is struggling with issues redeeming twenty,800.01 loyalty details for money or bonuses, encountering repeated problems. Irrespective of seeking guidance by chat, the casino's stability team has not presented a proof for The difficulty and just apologizes devoid of resolving it.
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The player was knowledgeable that the correct amount were acquired, along with the complaint was regarded as fixed. As the player hasn't verified the resolution and has unsuccessful to respond to our most up-to-date inquiries, we have been forced to shut the grievance as rejected, for the reason that there have been no valid grounds for it.
The participant's verification is delayed for four days. The complaint was solved as the player's account obtained confirmed and obtained his payout.
Consistent with our critique methodology, we calculated the casino’s Security Index according to more than twenty aspects, including its financials, fairness of T&Cs, participant complaints, plus more. The upper the Safety Index, the more probable you happen to be to receive your winnings without the need of concerns. 6.7
The participant from India had been watching for a withdrawal for under two weeks. Regretably, their payout hadn’t been acquired nonetheless. We recommended the player to be patient and wait around not less than 14 days before publishing a criticism.
a) providing the requested support and making it possible for LOFAS Dash SRL to execute the study connected to this service;
I've been taking part in at this casino for the 12 months and It can be unquestionably the best casino I've at any time performed at. Deposits with bonuses are great simply because you get started by expending the reward, the reward finishes, the necessities are completed along with your authentic money performs how you'd like
The player from Brazil built a deposit of R$ 54.00 that was not credited for their casino account. Regardless of quite a few issues to casino support, The problem continues to be unresolved. Participant’s complaint has become fixed effectively.
In step with our evaluate methodology, we calculated the casino’s Safety Index depending on in excess of twenty things, including its financials, fairness of T&Cs, player issues, plus much more. The upper the security Index, the greater possible that you are to get your winnings devoid of LEON Ambassador challenges. seven.five